Privacy Policy

This Privacy Policy explains how we process personal data in accordance with EU General Data Protection Regulation (GDPR)

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data are all data that can be used to personally identify you. For detailed information on the topic of data protection, please refer to our privacy policy listed below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the section “Information about the responsible party” in this privacy policy.

How do we collect your data?

Your data is collected in part when you provide it to us. This may include data you enter into a contact form, for example.

Other data is collected automatically or after your consent when visiting the website by our IT systems. This mainly includes technical data (e.g., web browser, operating system, or the time the page is accessed). Collection of this data occurs automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contractual offers, orders, or other service requests.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

For this and other questions regarding data protection, you can contact us at any time.

Analytics Tools and Third-Party Tools

When visiting this website, your surfing behavior can be statistically analyzed. This mainly occurs using so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

All-Inkl

The provider is ALL-INKL.COM – Neue Medien Münnich, Owner: René Münnich, Hauptstraße 68, 02742 Friedersdorf (hereinafter All-Inkl). Details can be found in the privacy policy of All-Inkl: https://all-inkl.com/datenschutzinformationen/.

The use of All-Inkl is based on Art. 6(1)(f) GDPR. We have a legitimate interest in the reliable presentation of our website. If consent has been obtained, processing is based solely on Art. 6(1)(a) GDPR and § 25(1) TDDDG, as far as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

Order Processing

We have concluded a data processing agreement (DPA) for the use of the above service. This is a legally required contract that ensures that personal data of our website visitors is processed only according to our instructions and in compliance with GDPR.

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data are data by which you can be personally identified. This privacy policy explains what data we collect and for what purpose. It also explains how and why this happens.

Please note that data transmission over the Internet (e.g., when communicating via email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the Responsible Party

The responsible party for data processing on this website is:

Garden Hotel Krefeld
Wolfram Lawall e.K.
Schönwasserstrasse 12a
47800 Krefeld
Germany

Phone: 02151-53523-0
Email: info@gardenhotel.de

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period is mentioned in this privacy policy, your personal data will remain with us until the purpose of the data processing ceases. If you assert a legitimate request for deletion or revoke consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion occurs after these reasons cease to apply.

General Information on the Legal Basis of Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data are processed. In the case of explicit consent to the transfer of personal data to third countries, processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or access to information on your device (e.g., via device fingerprinting), processing is additionally based on § 25(1) TDDDG. Consent can be revoked at any time. If your data is necessary for contract performance or pre-contractual measures, we process your data based on Art. 6(1)(b) GDPR. Furthermore, we process your data if required to fulfill a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be based on our legitimate interest under Art. 6(1)(f) GDPR. The specific legal basis applicable in each case is indicated in the following sections of this privacy policy.

Recipients of Personal Data

In the course of our business activities, we work with various external parties. Sometimes this involves transferring personal data to these external parties. We only transfer personal data to external parties if it is necessary for fulfilling a contract, if we are legally obliged to do so (e.g., sharing data with tax authorities), if we have a legitimate interest under Art. 6(1)(f) GDPR in sharing the data, or if another legal basis allows data sharing. When using processors, we only share personal data of our customers based on a valid data processing agreement. In cases of joint processing, a joint processing agreement is concluded.

Withdrawal of Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can withdraw previously given consent at any time. The legality of the data processing carried out until withdrawal remains unaffected.

Right to Object in Special Cases and Against Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE LEGAL BASIS FOR THE PROCESSING IS INDICATED IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR IF PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH PURPOSES; THIS ALSO APPLIES TO PROFILING TO THE EXTENT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21(2) GDPR).

Right to Lodge a Complaint with the Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the member state of their habitual residence, place of work, or place of the alleged violation. This right exists without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract, in a common, machine-readable format, either to yourself or to a third party. Direct transfer to another controller only occurs to the extent technically feasible.

Access, Correction, and Deletion

Under applicable legal provisions, you have the right at any time to receive free information about your stored personal data, its origin, recipients, and purpose of data processing, and, if applicable, the right to correct or delete this data. For this and other questions regarding personal data, you can contact us at any time.

Right to Restrict Processing

You have the right to request the restriction of processing of your personal data. You can contact us at any time for this. The right to restriction exists in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. During this verification, you have the right to request the restriction of processing of your personal data.
  • If the processing of your personal data was/is unlawful, you can request restriction instead of deletion.
  • If we no longer need your personal data but you require it for asserting, exercising, or defending legal claims, you have the right to request restriction instead of deletion.
  • If you have objected under Art. 21(1) GDPR, a balance between your interests and ours must be made. As long as it is not clear whose interests prevail, you have the right to request restriction of processing of your personal data.

If you have restricted the processing of your personal data, these data may only be processed – apart from storage – with your consent, for asserting, exercising, or defending legal claims, to protect the rights of another natural or legal person, or for important public interest reasons of the European Union or a member state.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator. A secure connection can be recognized by the address line changing from “http://” to “https://” and by the lock symbol in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to Advertising Emails

The use of contact data published under the legal notice obligation for sending unsolicited advertising and information materials is hereby objected to. The site operators expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, e.g., via spam emails.

4. Data Collection on This Website

Cookies

Our websites use so-called “cookies.” Cookies are small data packages and do not harm your device. They are either temporarily stored for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after your visit. Permanent cookies remain on your device until you delete them yourself or your web browser deletes them automatically.

Cookies can be from us (first-party cookies) or from third parties (third-party cookies). Third-party cookies enable the integration of certain services from third parties within websites (e.g., cookies for payment processing).

Cookies serve different purposes. Many cookies are technically necessary, as certain website functions would not work without them (e.g., shopping cart function or video display). Other cookies can be used to analyze user behavior or for advertising purposes.

Cookies required for electronic communication, to provide certain requested functions (e.g., shopping cart function), or to optimize the website (e.g., audience measurement cookies) are stored based on Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for technically error-free and optimized provision of services. If consent has been obtained for the storage of cookies and similar recognition technologies, processing is based solely on this consent (Art. 6(1)(a) GDPR and § 25(1) TDDDG); consent can be revoked at any time.

You can configure your browser to inform you about cookie placement, allow cookies only in individual cases, block cookies in certain cases or generally, and enable automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Which cookies and services are used on this website can be found in this privacy policy.

Contact via Email, Phone, or Fax

If you contact us via email, phone, or fax, your request, including any personal data (name, request), is stored and processed for the purpose of handling your inquiry. We do not share this data without your consent.

Processing of this data is based on Art. 6(1)(b) GDPR if your request is related to contract fulfillment or necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in efficiently handling inquiries (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if obtained; consent can be revoked at any time.

The data you send via contact inquiries remains with us until you request deletion, withdraw consent, or the purpose for storage ceases (e.g., after your inquiry is fully processed). Mandatory legal provisions – especially retention periods – remain unaffected.

5. Analytics Tools

Matomo

This website uses the open-source web analytics service Matomo.

With Matomo, we can collect and analyze data about the use of our website by visitors. This allows us, among other things, to find out when which page views occur and from which region they come. We also collect various log files (e.g., IP address, referrer, browser, and operating system) and can measure whether visitors perform certain actions (e.g., clicks, purchases, etc.).

The use of this analytics tool is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both the website and advertising. If consent has been obtained, processing is based solely on Art. 6(1)(a) GDPR and § 25(1) TDDDG, as far as consent covers cookie storage or access to information on the user’s device (e.g., device fingerprinting). Consent can be revoked at any time.

IP Anonymization

For analysis with Matomo, we use IP anonymization. Your IP address is shortened before analysis, so it can no longer be uniquely assigned to you.

Cookie-free Analysis

We have configured Matomo so that Matomo does not store cookies in your browser.

Hosting

We host Matomo exclusively on our own servers, so all analytics data remains with us and is not shared.

Source: https://www.e-recht24.de